| Account and Profile Information | Name, email address, TikTok username, Discord information, creator or seller profile details | Retained while the account or business relationship remains active, then generally deleted or anonymized within 90 days unless a longer period is required. | Platform operation, account administration, support, eligibility verification, and account recovery. |
| TikTok Authorization Data | Access tokens, refresh tokens, authorization status, connected-account identifiers | Retained only while authorization remains active and necessary. Deleted, revoked, or rendered unusable when access is withdrawn, the account is closed, or the connection is no longer needed. | Maintain an authorized TikTok Shop connection and provide connected platform features. |
| Sample and Collaboration Records | Sample applications, product details, fulfillment status, posting deadlines, collaboration history | Generally retained for up to 3 years after the related activity ends. | Operational records, deadline tracking, creator support, dispute resolution, and performance history. |
| Rewards and Tokens Records | Radiant Tokens, rewards earned, redemptions, adjustments, expiration history | Generally retained for up to 7 years when connected to accounting, taxation, audit, fraud prevention, or legal requirements. | Program administration, accounting, verification, dispute resolution, and compliance. |
| Financial and Payment Records | Payouts, commissions, invoices, tax records, payment status, transaction references | Generally retained for up to 7 years, or longer when required by applicable law. | Accounting, tax, audit, contractual, and legal obligations. |
| Support and Communications | Emails, support requests, complaints, account questions, and related correspondence | Generally retained for up to 3 years after the matter is resolved. | Customer support, quality assurance, dispute resolution, training, and compliance. |
| Security and Access Logs | Login history, failed authentication, device data, IP address, system errors, security events | Generally retained for up to 12 months, with shorter periods used where practical. | Security monitoring, fraud prevention, incident investigation, and technical troubleshooting. |
| Application and Recruitment Records | Creator applications, referral information, onboarding forms, eligibility records | Generally retained for up to 2 years after the last application or interaction, unless the applicant becomes an active Radiant Peak member. | Application review, referral attribution, onboarding, and eligibility management. |
| Contracts and Legal Records | Contracts, policy acknowledgments, consent records, investigations, legal correspondence | Retained for the contract term and any additional period required for legal, contractual, regulatory, or dispute-related purposes. | Contract enforcement, compliance, legal defense, and dispute resolution. |
| Analytics and Performance Records | Feature usage, platform activity, performance summaries, aggregated reporting | Generally retained for up to 2 years unless aggregated or anonymized. | Service improvement, business analysis, creator support, and platform reliability. |
| Backups | Encrypted or provider-managed backup copies of production information | Backups may remain until overwritten under the provider’s normal backup schedule, generally no longer than 90 days unless required for recovery or compliance. | Disaster recovery, business continuity, and system restoration. |